Saturday, March 6th, 2010 by Will Elkadi
Desperate times call for desperate measures.
When it comes to technical support and company technicians it becomes difficult to justify keeping them full-time if there is even a minute of billable time being wasted. Tough economic times calls for outsourcing…
If you think about it, employees from all industries have moments of free time while on the clock. By keeping internal technicians, you may have well informed employees who can be a great asset, but there is a problem when even a moment is wasted on non-productive tasks or efforts, or time wasted on unnecessary activities or resources. By outsourcing for necessary technical support, a business can cut corporate expenses by only paying when the outsourced company is working – as in during the course of a task or assignment. This is in comparison to the standard 40 hours a week every week paid to a full-time in-house technician.
On one hand, the benefits for outsourcing is obvious – to save big bucks. While on the other hand, knowledgeable internal technicians are a huge asset to the every day ‘run of the mill’. Unfortunately for the many contractors and superfluous salaried employees, this means less work for them and more work for oversized, mass produced outsourcing companies. Today, especially during this economic recession, it is imperative for businesses to cut all possible corners and face all possible consequences.
The largest determining factor resides in the company’s pockets…
Tags: outsource, technical support, technology
Posted in Tech Awareness | No Comments » |
Tuesday, January 5th, 2010 by Amanda Moody
Common web hosting and technology terms and their definitions:
~ What is a domain?
A domain is the name for a website or resource on the Internet used in place of IP addresses. Domain names are easier to remember than a string of digits.
~ What is domain name registration?
Domain name registration is the act of registering a domain name to your personal identity; provides ownership of available domain names.
~ What is DNS?
DNS, or Domain Name Server, translates domain names to IP addresses.
~ What is a web server?
A web server is a machine that provides Internet service to other machines.
~ What is a web client?
A web client is a machine that receives Internet service from a web server.
~ What is a domain transfer?
Domain transfer refers to the event of transferring currently existing domain name to another web host.
~ What is a web host?
A web host is where your domain name and website are hosted, or managed.
~ What is FTP?
FTP, or File Transfer Protocol, is used to securely maintain files on an offsite server for access from anywhere by authorized individuals.
~ What is web traffic?
Web traffic is the term for visitors to your website.
~ What are search engines?
Search engines are the browsers used to search the World Wide Web through use of keywords and information.
~ What is IM?
IM, or Instant Message, is a form of communication over the Internet.
~ What is HTTP?
HTTP, or HyperText Transfer Protocol, is the protocol for transferring hypertext documents on the World Wide Web.
~ What is HTML?
HTML, or HyperText Markup Language, is the standard protocol for formatting and displaying documents on the World Wide Web.
~ What is the World Wide Web?
World Wide Web refers to the Internet, a globally connected resource for finding and sharing information throughout the world.
~ What is URL?
URL, or Uniform Resource Locater, is the protocol used to specify the address or particular file on the Internet.
~ What is protocol?
Protocol refers to the standards by which universal understanding is achieved.
~ What is TCP/IP?
TCP/IP, or Transmission Control Protocol/Internet Protocol is the protocol for communication throughout computer networks, especially over the Internet.
~ What is an IP address?
IP address refers to the name of a website in numeric value format; includes numbers and periods; used by machines to locate domains.
~ What is an ISP?
ISP, or Internet Service Provider, is the company that provides Internet service to the general public.
~ What is a datacenter?
A datacenter is a facility housing several computers that are used for processing or transmitting data.
~ What is managed hosting?
Managed hosting refers to hosting of websites managed by hosting service provider; generally maintained and controlled by web host provider.
~ What is an email client?
Email client refers to an email program or application used to access Internet email inboxes.
~ What is SPAM?
SPAM refers to any unsolicited email messages, also known as junk mail.
~ What is a SPAM filter?
A SPAM filter blocks recognizable SPAM messages from entering your email inbox.
~ What is SSL?
SSL, or Secure Sockets Layer, is the protocol for encrypting and decrypting data through a secure Internet connection.
~ What is web design?
Web design refers to the service provided to create a unique and visually appealing website.
~ What is web development?
Web development refers to the service of creating and programming the functionality of a website.
~ What is CMS?
CMS, or Content Management System, refers to the resource used for website owners to update their websites; usually created by programmers to be easy to use for non-technical individuals; website content control panel.
~ What is MySQL?
MySQL is an open source database system used throughout the world for use in programming.
~ What is open source?
Open source refers to programming capabilities and information open to the public; free, usually optional donation.
~ What is Java?
Java is the most highly used object-oriented computer programming language used to create interactive applications running over the Internet.
~ What is WHOIS?
WHOIS is the online database system correlating to domain name registration; it maintains the database of the people who own domain names.
Tags: definitions, technology, web hosting
Posted in Web Hosting Glossary | No Comments »
Tuesday, March 3rd, 2009 by Amanda Moody
We can all admit that 2008 was an epic year. Here are some of the top technology achievements of the year:
1. Apple’s iPhone instills itself in our lives
2. Web influenced politics and presidential election
3. Introduction of the smallest computers to date
4. Social networking and bookmarking takes over pop culture
5. Yahoo! declines Microsoft’s buy offer
6. Cloud computing rises above the industry
7. Smartphones keep getting smarter
8. Digital music upgrades to all formats as CD’s continue to fade away
9. Video games take over the world
10. eBook readers ascend to top of the list
Of course there is more to the year, but as a start for the top 10, you can see how big of an influence technology is becoming. From presidential debates to connecting on Facebook, more and more people are finding the World Wide Web their number one resource; while information is added at immeasurable amounts every second.
Tags: 2008, technology
Posted in Tech Awareness | No Comments »
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